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Shipping
Information
We can ship to virtually any address in
the world.
Cost
for Shipping
Cost for shipping is a seperate
inclusion. You will that is
offered by .
Delivery
Time
The shipping time varies depending on the
shipping method chosen. The shipping
methods available depends on the products
purchased, availability of the products at
the respective warehouses and shipping
destination. The website will
automatically determine the shipping
methods available based on the various
factors and present them accordingly in
the Shipping section of the checkout
process.
USPS
First-Class Mail®
Packages are shipped from Woodhaven,
Michigan and the delivery time is
typically about five to nine business days*.
The United States Postal Service delivers
212 billion pieces of mail to over 144
million homes, businesses and Post Office
boxes in virtually every state, city, and
town in the country, including Puerto
Rico, Guam, the American Virgin Islands
and American Samoa. They handle more than
44% of the world's card and letter mail
volume — delivering more mail to more
addresses and to a larger geographic area
than any other postal service in the
world.
Note: PO Box addresses allowed. Please use
a PO Box address if you do not have a mail
receptacle.
UPS
®
packages are shipped from Woodhaven,
Michigan, USA and the delivery time is
typically about five to nine business days
for a USA destination.
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Returns
and Exchanges
BestillSign does not accept routine
returns or refunds from customer
contributions.
We will
how ever exchange any product that deems
defective by offering a 30 days replacement
policy.
Replacement for
defective product
Defects
are extremely rare due to the high quality
of the production process. However, if you
believe that the product that you have
received is defective:
- You have to inform us at ecommerce@bestillsign.com
within 30 days if you intend to obtain
a replacement.
- State the items that you would like
to be replaced and the reason for the
replacement.
- Return item must be in its
original/unused condition. Returns of
damaged or used goods will be rejected
- these goods will be discarded.
- Incomplete packaging will result in
a 20% re-stocking fee.
- If the order was shipped under a
free shipping promotion, a US$3 fee
will be deducted from the refund
amount to cover the shipping charges.
Defects
Defects are extremely rare due to the high
quality of the production process.
However, if you believe that the product
that you have received is defective:
- Do not use the product. As soon as
the product is used, there is no way
to proof whether the defect was due to
manufacturing or damaged by the user.
- Take clear macro (the flower icon on
your camera) photos of the defect and
send them to: Commerce@bestillsign.com
- There is usually no need to return
the defective product to us if your
photos can illustrate the defect
clearly.
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